Overview
Grandeur Design & Materials provides domestic and international shipping for custom and standard building materials. All orders are carefully coordinated by our project team to ensure accuracy, protection, and on-time delivery.
Because many of our products are made-to-order and project-specific, shipping timelines and methods may vary by product type and destination.
Order Processing
Most products are custom-made or project-ordered
Production timelines are confirmed at the time of quotation
Orders enter production only after final approval and deposit confirmation
Our team will provide estimated production and shipping schedules before fulfillment
Shipping Locations
We ship to:
For large-scale or commercial projects, we coordinate door-to-door logistics, including port handling and inland delivery when required.
Shipping Methods
Depending on product size, quantity, and destination, shipments may be delivered via:
Ocean freight (FCL or LCL)
Air freight (upon request)
Local ground freight or courier (for domestic deliveries)
All shipments are professionally packed using reinforced crates, pallets, and protective materials suitable for long-distance transport.
Shipping Costs
Shipping costs are calculated per project based on volume, weight, and destination
Costs are quoted transparently before order confirmation
Duties, taxes, customs fees, or local handling charges (if applicable) are the responsibility of the buyer unless otherwise stated in writing
Delivery & Inspection
Customers are advised to inspect all shipments upon delivery
Any visible damage should be noted with the carrier before signing
Claims for damage or missing items must be reported within 48 hours of delivery
Delays & Force Majeure
Grandeur is not responsible for delays caused by:
We will proactively communicate updates and work to minimize disruption whenever possible.
Questions & Support
For shipping estimates, delivery coordination, or special logistics requests, please contact our project team before placing your order.